Privacy Policy

A Legal Disclaimer - Privacy Policy , Cookies and others

Date: February 15, 2026

Edge Mastery Hub is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal data when you visit our website edgemasteryhub.com, book sessions, participate in programs, or interact with us in any way. We act in compliance with the Swiss Federal Act on Data Protection (FADP), the EU General Data Protection Regulation (GDPR) where applicable, and other relevant data protection laws.

1. Who is responsible for your data?
Controller:
EMH
Edge Mastery Hub / IBS International Business School
Email: info@lookatmepro.com

2. What personal data do we collect?
We collect only the data necessary for the purposes described below. Depending on your interaction, this may include:

Contact & identification data: name, email address, phone number, company name, job title
Booking & program data: appointment details, session preferences, payment information (processed securely via Stripe – we never store full card details)
Technical data: IP address, browser type, device information, pages visited, time and date of access (via cookies and analytics)
Communication data: messages, feedback, survey responses, recordings (only with explicit consent)
Special category data: only if voluntarily shared during coaching (e.g., health-related topics in intercultural challenges) – processed under strict confidentiality and consent.

3. How do we collect your data?

Directly from you (forms, emails, Calendly bookings, session registrations)
Automatically (cookies, server logs, analytics tools)
From third parties (only if you connect via LinkedIn or refer someone)

4. Why do we process your data? (legal basis & purposes)
We process personal data only when we have a valid legal basis:

Purpose

Legal Basis (FADP/GDPR)

Examples

Provide coaching services & bookings

Contract (Art. 6(1)(b) GDPR)

Scheduling, delivering sessions, sending materials

Communicate with you (support, follow-up)

Legitimate interest / Contract

Answers to inquiries, session reminders

Improve our website & services

Legitimate interest

Analytics (Google Analytics, anonymized)

Marketing & newsletters (if you opt-in)

Consent

Occasional updates about new programs

Legal obligations (invoices, taxes)

Legal obligation

Bookkeeping, tax compliance

Protect rights & security

Legitimate interest

Fraud prevention, abuse detection

5. Cookies & similar technologies
We use essential cookies (for site functionality) and analytics cookies (anonymized). No marketing cookies without consent.
You can manage preferences via the cookie banner or browser settings.
We use:

Google Analytics (anonymized IP)
Calendly (booking) or other
Stripe (payments) or other
Mentimeter / Kahoot (interactive sessions – only during events)

6. Sharing your data
We do not sell your personal data. We share data only when necessary:

With trusted service providers (e.g., Calendly, Stripe, Zoom, Google Workspace, Mentimeter) under strict data processing agreements
With authorities if legally required (e.g., tax, law enforcement)
Never with third parties for marketing without your explicit consent

7. Data retention
We keep your data only as long as necessary:

Booking & session data: 10 years (legal retention for invoices/tax)
Newsletter subscribers: until you unsubscribe
Website analytics: 14–26 months (anonymized)
After deletion request: we erase data within 30 days (except legal retention obligations)

8. Your rights
Under FADP and GDPR you have the right to:

Access your data
Rectify inaccurate data
Erase data (subject to legal retention)
Restrict processing
Data portability
Object to processing (e.g., marketing)
Withdraw consent at any time

To exercise any right, email us at info@lookatmepro.com

We will respond within 30 days (usually faster).

9. International data transfers
Some processors (e.g., Zoom, Google, Stripe) are based outside Switzerland/EU.

We use Standard Contractual Clauses (SCCs) or adequacy decisions to ensure appropriate safeguards.10. Security
We implement technical and organizational measures to protect your data (encryption, access controls, regular security audits).

11. Changes to this policy
We may update this Privacy Policy. Changes will be posted here with the new effective date. We encourage you to review it periodically.

12. Contact
For any privacy questions or to exercise your rights:
Edge Mastery Hub
Email: info@lookatmepro.com
hank you for trusting us with your data.

Last updated: February 15, 2026